Refund policy

Returns & Refunds

All Rugged Faith apparel is printed on demand and made especially for you. Because each item is made after an order is placed, we do not accept returns or exchanges for incorrect size, incorrect color, or change of mind.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong product, please contact us within 30 days of delivery.

Please include your order number and clear photos showing the issue. We will work with our printing partner to resolve the problem and, when eligible, arrange a replacement or refund.

You will not need to return a damaged or defective item unless we specifically instruct you otherwise.

Wrong Size or Color

Please carefully review the size chart and product details before ordering. We cannot accept returns or exchanges when the wrong size or color is selected at checkout.

Order Changes & Cancellations

Because our products are made to order, orders may enter production quickly. If you need to request a cancellation or change, contact us as soon as possible. We cannot guarantee that changes or cancellations can be made after an order has entered production.

Questions?

If you have a question about your order or need help with an issue, please contact Rugged Faith using the contact information provided on our website.